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BOOK A TABLE AT ROCPOOL

BOOKINGS

Unfortunately we are not able to take bookings through ResDiary for the same day, could you please contact the restaurant directly by phoning 01463 717274.

To reserve a table for 1 - 8 dining guests, please select a suitable time and date from our booking calendar above.

For parties of 9 or more please call the restaurant on 01463 717274 to make a reservation.

If you prefer you may also contact the restaurant on: info@rocpoolrestaurant.com

For parties of 5 or more we require a debit/credit card to make the reservation - please see our cancellation policy below.

We respectfully ask for tables back after their allotted time. If you would like to extend this please call the restaurant to make arrangements.

If you are in a wheelchair or are visiting with a pram or buggy or require a high-chair, please advise us beforehand to allow us to accommodate you at a table with suitable space or in the correct area of the restaurant.

Should you be unable to book your preferred time, please feel free to contact the restaurant on:
01463 717274.

CANCELLATION POLICY

Rocpool is an independent, family-run restaurant relying upon bookings being honoured by our guests or sufficient notice being given of any required changes to reservations.

We therefore kindly request that diners give us notification if a cancellation or an amendment is required by phoning the restaurant on 01463 717274.

For tables of 1-4 guests we request 24 hours' notice of cancellation or amendment wherever possible.

For tables with 5 or more diners we require 48 hours' notice of cancellation or amendment.

For reservations of 5 or more, we require your debit/credit card details. These will be held in a secure PCI-DSS compliant vault. Your booking will automatically incur a fee of £10 per person if we do not receive 24 hours' notice of cancellation or amendments. A charge of £25 per person will be made if the cancellation terms above are not met. Unfortunately, our experience of parties failing to cancel or amend bookings dictates this precaution is now necessary.

We will contact you a day or two prior to your reservation via telephone to confirm. Unfortunately we are unable to hold unconfirmed reservations.

We politely ask that you are ready to be seated at your time of booking or contact us if you are running late. We hold tables for 15 minutes and will release it if we have not been contacted.

To ensure that we can cater for you appropriately, please notify us of any dietary requirements prior to your visit.

By making a reservation at Rocpool you agree to our reservation and cancellation terms.

We wish to thank you for your understanding and co-operation and look forward to welcoming you to Rocpool.

The Team at Rocpool

 

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